채움작명 Support

We take questions by email and reply within 1–2 business days (Korea time).

Contact us

When reporting a bug, include your device model, OS version, app version and what happened — it helps us fix it much faster. The app itself is in Korean, but you are welcome to write to us in English.

FAQ

My data is gone. This app stores data only on your device. If you delete the app or change devices, the data goes with it and cannot be recovered. If you made a backup file in the app settings, you can restore it with Import on the same screen.
I got a new device. Export a backup file in the app settings, then use Import on the new device. You keep the backup file yourself. To unlock what you bought on a new device, sign in with the same store account (Google account) and tap Restore purchases in the app settings.
I paid but it is still locked. Tap Restore purchases in the app settings while signed in with the store account you paid with. If it still does not unlock, quit the app completely and reopen it; if the problem continues, email us with your receipt (your Google Play order number).
I want a refund. Payments are processed by Google Play and Toss, so refunds are requested from whichever one you paid through. If you paid on Google Play, you can request it from your Google Play order history within 48 hours of purchase; after that, email us your order number (starting with GPA) and we will review and process it. If you paid inside the Toss app, email us with the payment record from Toss and we will look into it.

Download

Google PlayAlso available as a mini app inside Toss, a Korean finance app.