← Hangul Baseball
Hangul Baseball Support
We take questions by email and reply within 1–2 business days (Korea time).
Contact us
When reporting a bug, include your device model, OS version, app version and what happened — it helps us fix it much faster. The app itself is in Korean, but you are welcome to write to us in English.
FAQ
- My data is gone. If you were signed in, sign in again with the same account to restore it. Otherwise, please contact us by email.
- I got a new device. Sign in with the same account and your data carries over.
- I paid but it is still locked. Run Restore purchases in the app. If that does not help, email us with your purchase receipt.
- I want a refund. Payments are processed by the App Store and Google Play, so refunds go through the store as well. If you paid on the App Store, request it at reportaproblem.apple.com (developers cannot refund Apple payments directly). If you paid on Google Play, you can request it from your Google Play order history within 48 hours of purchase; after that, email us your order number (starting with GPA) and we will review and process it.
- I want to delete my account and data. Email contact@zeroonestudio.app with your account (or the user details shown in the app settings), and we will delete it and reply within 7 business days.
- Ads appear too often. Send us your thoughts on ad frequency by email and we will take them into account.