← 찹쌀 용사
찹쌀 용사 Support
We take questions by email and reply within 1–2 business days (Korea time).
Contact us
When reporting a bug, include your device model, OS version, app version and what happened — it helps us fix it much faster. The app itself is in Korean, but you are welcome to write to us in English.
FAQ
- My data is gone. This app stores data only on your device. If you delete the app or change devices, the data goes with it and cannot be recovered.
- I got a new device. Moving data between devices is not supported. To unlock what you bought on a new device, sign in with the same store account (Google account) and tap Restore purchases in the app settings.
- I paid but it is still locked. Tap Restore purchases in the app settings while signed in with the store account you paid with. If it still does not unlock, quit the app completely and reopen it; if the problem continues, email us with your receipt (your Google Play order number).
- I want a refund. Payments are processed by Google Play, so refunds go through the store as well. You can request it from your Google Play order history within 48 hours of purchase; after that, email us your order number (starting with GPA) and we will review and process it.