문파 키우기 Support

We take questions by email and reply within 1–2 business days (Korea time).

Contact us

When reporting a bug, include your device model, OS version, app version and what happened — it helps us fix it much faster. The app itself is in Korean, but you are welcome to write to us in English.

FAQ

My data is gone. If you were signed in, sign in again with the same account to restore it. Otherwise, please contact us by email.
I got a new device. Sign in with the same account and your data carries over. To unlock what you bought on a new device, sign in with the same store account (Google account) and tap Restore purchases in the app settings.
I paid but it is still locked. Tap Restore purchases in the app settings while signed in with the store account you paid with. If it still does not unlock, quit the app completely and reopen it; if the problem continues, email us with your receipt (your Google Play order number).
I want a refund. Payments are processed by Google Play, so refunds go through the store as well. You can request it from your Google Play order history within 48 hours of purchase; after that, email us your order number (starting with GPA) and we will review and process it.

No longer on sale

This app is no longer available to download. Support and the privacy policy remain available for people who already have it.